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You'll receive customer complaints regardless of what business you're in. But when you work with dogs, you can expect those customer complaints to be heartfelt and emotional, since so many people consider their dogs as important as their children.
Anyone in the pet grooming business knows that accidents can happen. However, a pet injury, if it is a real issue, can be a problem for the business. Here are some ways to deal with this issue to help minimize the impact of an error that could jeopardize...
In this segment, I will be talking about dog food and the importance to your dog's health. Many times when I start out with a new dog customer, I always want to probe for the behavior of what may be causing the exact dog behavioral challenge. I often...
In the following segment, I will be discussing the basics on, "So You Want to Buy a Dog." First topic I'd like to talk about is your personal lifestyle. As a dog trainer, behavioral trainer, a lot of my customers ask me, "what type of dog should I get...
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